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Bahrain International Airport joins the list of Skytrax International-rated 5-star airports

Feb 06th 2022
Bahrain International Airport joins the list of Skytrax International-rated 5-star airports

Bahrain International Airport (BIA) joined the highest-ranking international airports to become the third airport in the Middle East to receive a 5-star rating from Skytrax, the world's top airport and airline rating body. The accolade recognizes the high standards of BIA’s facilities and services. His Excellency the Minister of Transportation & Telecommunications and Bahrain Airport Company (BAC) Chairman, Eng. Kamal bin Ahmed Mohammed met with Skytrax CEO Edward Plaisted to receive a plaque commemorating the achievement.

The rating includes direct services for departures, arrivals, and diverted flights, including
airport facilities and customer services, security, immigration, and retail, as well as food
and beverage facilities.

HE the Minister said: “This international-level achievement by BIA owes a lot to His Majesty
King Hamad bin Isa Al Khalifa’s support for the aviation sector and the full backing of the
government, headed by His Royal Highness Prince Salman bin Hamad Al Khalifa, the Crown
Prince and Prime Minister. This sector is a pillar of the Kingdom’s economic growth and a
major focus of its development plan for the logistics sector.”

He added: “This ranking also reflects the tireless efforts of the BAC team, our strategic
partners, and airport service providers, as well as ‘Team Bahrain’. They all strive to
implement the highest international standards in their provision of services to travelers
and airlines and their close supervision of the airport’s facilities, to insure operational
continuity and the highest levels of efficiency and safety.”

HE the Minister expressed his pride in this achievement during the new Passenger
Terminal's first year of operation. This reflects the efficacy of its design, construction, and
ability to meet and exceed the needs of travelers. He noted that Bahrain’s gateway to the
world serves all economic sectors, and the completion of the project’s second phase will
ensure that the airport is able to deliver an unforgettable travel experience.

BAC Chief Executive Officer Mohamed Yousif Al Binfalah said: "I would like to thank BAC
employees for their contributions towards this achievement and their tireless efforts in
helping to ensure the highest levels of service during the airport’s first year of operations.
I would also like to thank our strategic partners for their continuous support and
cooperation, which contributed to the airport making a major impact globally. This
prestigious accolade inspires us to continue to offer an exceptional travel experience in
2022. We will continue to elevate our high standards as we continue with the Airport
Modernization Program.”

He added: “This achievement reflects the excellence of the airport's operations, services
and facilities, and its 5-star customer service. The new passenger terminal is equipped with
advanced technology to enhance efficiency and security while providing improved levels
of service aimed at exceeding customer expectations. These advancements streamline
many time-consuming processes and procedures, reducing waiting times and giving
passengers more control over their journeys.”

Skytrax CEO Edward Plaisted said: "It is a great achievement for Bahrain International
Airport to become just the third airport in the Middle East to achieve this highest 5-Star
Airport Rating. It is a much-deserved recognition of the high standards provided at BIA.
Described as a boutique airport, it provides an excellent range of passenger facilities with
a very pleasant ambiance, and the terminal design makes this a most customer-friendly
airport, whether departing, arriving, or in transit."

BIA’s new passenger terminal opened in 2021, increasing the airport’s capacity to 14 million
passengers annually. The state-of-the-art facility positions BIA as the most modern
boutique airport in the Gulf and reinforces its reputation as an attractive hub for airlines
and passengers.